Privacy Policy
We at Hi want you to understand what information we collect, and how we use and share it. That’s why we encourage you to read our Privacy Policy.
In the Privacy Policy, we explain how we collect, use, share, retain and transfer information. We also let you know your rights.
The information we collect and process about you depends on how you use our Service. Here's the information we collect:
On our Service, you can make posts, take photos and videos, and much more. We call all of the things you can do on our Service "activity." We collect your activity across our Service and information you provide, such as:
Content you create, like posts, comments or audio
Content you provide through our camera feature or your camera roll settings, or through our voice-enabled features.
Messages you send and receive, including their content, subject to applicable law.
Metadata about content and messages, subject to applicable law
Types of content, including ads, you view or interact with, and how you interact with it
Features you use, and what actions you take in them.
Tags you use
The time, frequency and duration of your activities on our Service
Your photo or video selfie if you provide it when you contact us for account support
Information with special protections
You might choose to provide information about your religious views, your sexual orientation, political views, health, racial or ethnic origin, philosophical beliefs. These and other types of information could have special protections under the laws of your jurisdiction.
Information we collect about your friends, followers and other connections
We collect information about followers, vibes, accounts, services connection and other users and communities you’re connected to and interact with. This includes how you interact with them across our Service and which ones you interact with the most.
App and device information
We collect and receive information from and about the devices you use and how you use them.
Device information we collect and receive includes:
Information you’ve shared with us through device settings, like GPS location, camera access, photos and related metadata
Information from cookies and similar technologies.
What if the information we collect doesn’t identify individuals?
In some cases information is de-identified, aggregated, or anonymized by third parties so that it no longer identifies individuals before it’s made available to us. We use this information as described below without trying to re-identify individuals.
How do we use your information?
We use information we collect to provide a personalized experience to you, including ads, along with the other purposes we explain in detail below.
To use less information that’s connected to individual users, in some cases we de-identify or aggregate information or anonymize it so that it no longer identifies you. We use this information in the same ways we use your information as described in this section.
Here are the ways we use your information:
To provide, personalize and improve our Service.
We use information we have to provide and improve our Service. This includes personalizing features, content and, such as your feed, card decks and ads. We use information with special protections you choose to provide for these purposes, but not to show you ads.
How we use information to improve our Service
We’re always trying to make our Service better and create new features you want. Information we collect from you helps us learn how.
We use information we collect to:
See if a features is working correctly
Troubleshoot and fix it when it’s not
Test out new features to see if they work
Get feedback on our ideas for features
Conduct surveys and other research about what you like about our Services and what we can do better
How we use location-related information
We use location-related information that you allow us to receive if you turn on the Location Services device setting. This includes things like your GPS location and, depending on the operating system you're using, other device signals.
We also receive and use some location-related information even if Location Services is turned off. This includes:
IP addresses, which we use to estimate your general location. We can use IP addresses to estimate your specific location if it’s necessary to protect the safety and security of you or others.
Your and others' activity on our Service, like check-ins and events
Information you give us directly, like if you enter your current city on your profile, or provide your address.
We use location-related information, such as your current location, where you live, the places you like to go and the businesses and people you're near.
Provide, personalize and improve our Service including feed, ads for you and others.
Detect suspicious activity and help keep your account secure.
How long do we keep your information?
We keep information as long as we need it to provide our Service, comply with legal obligations or protect our or other’s interests. We decide how long we need information on a case-by-case basis. Here’s what we consider when we decide:
If we need it to operate or provide our Service. For example, we need to keep some of your information to maintain your account.
The feature we use it for, and how that feature works.
How long we need to retain the information to comply with certain legal obligations.
If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security and integrity; or protect ourselves, including our rights, property or products.
In some instances and for specific reasons, we’ll keep information for an extended period of time.
How do we respond to legal requests, comply with applicable law and prevent harm?
We access, preserve, use and share your information:
In response to legal requests, like search warrants, court orders, production orders or subpoenas. These requests come from third parties such as civil litigants, law enforcement and other government authorities.
In accordance with applicable law
To promote the safety, security and integrity of our Service.
We may access or preserve your information for an extended amount of time.
How will you know the Policy has changed?
We'll notify you before we make material changes to this Policy. You’ll have the opportunity to review the revised Policy before you choose to continue using our Products.